We want you to be completely satisfied with your purchase. Please read our return policy carefully.
All our deliveries are Open Box Deliveries. This means the delivery person will open the package in front of you so you can inspect the product before accepting it.
Please inspect the helmet for any damage, defects, or incorrect size before accepting the delivery.
To be eligible for returns or exchanges, customers MUST record an unboxing video at the time of delivery.
Important
Without a clear unboxing video showing the product condition at the time of delivery, we will not be able to process return/exchange requests.
To initiate a return, please contact our support team through the website contact form or call us directly.
We understand that getting the right fit is crucial for your safety. Size exchanges are allowed under the following conditions:
Used or damaged helmets (customer damage)
Products without original packaging
Items purchased more than 7 days ago
Customized or personalized products
Our customer support team is here to assist you with any questions or concerns.
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